Community Guidelines

Be Respectful

Treat everyone with professionalism and courtesy. We're all here to build great partnerships and create amazing work together.

• Use respectful language in all communications
• Be patient and understanding with different perspectives
• Avoid personal attacks, harassment, or discriminatory behavior
• Give constructive feedback when reviewing work or proposals

Be Honest & Transparent

Accurate information builds trust and leads to better matches between clients and agencies.

• Provide accurate information in your profile and project briefs
• Be upfront about budgets, timelines, and expectations
• Share relevant experience and case studies honestly
• Communicate clearly about any challenges or changes

Stay Professional

Maintain high standards of professionalism in all your interactions on Bridge.

• Respond to messages and proposals in a timely manner
• Keep conversations focused on business and project needs
• Honor your commitments and meet agreed-upon deadlines
• Handle disputes professionally and seek resolution constructively

Focus on Quality

High-quality work and thoughtful proposals make Bridge better for everyone.

• Submit thoughtful, customized proposals rather than generic responses
• Share your best work in portfolios and case studies
• Provide detailed project briefs that help agencies understand your needs
• Give honest, helpful feedback and reviews

Respect the Platform

Help us maintain a safe and trustworthy marketplace for all users.

• Use Bridge for its intended purpose of connecting clients and agencies
• Don't spam or send unsolicited promotional messages
• Respect intellectual property and confidential information
• Report suspicious activity or policy violations
• Keep payments and contracts within the Bridge platform

What's Not Allowed

These behaviors can result in warnings, suspension, or permanent removal from Bridge:

• Harassment, discrimination, or abusive behavior
• Fake profiles, false credentials, or misleading information
• Sharing inappropriate, offensive, or illegal content
• Attempting to circumvent platform fees or payment systems
• Soliciting users for services outside of Bridge
• Creating multiple accounts or impersonating others
• Sharing spam, malware, or malicious links

Reporting Violations

If you encounter behavior that violates these guidelines:

• Use the report function within the platform when available
• Contact our support team at hello@pickbridge.com
• Provide specific details about the incident
• Include any relevant screenshots or documentation

Enforcement

We review all reports and may take action including:

• Warning or educational outreach
• Temporary suspension of account privileges
• Permanent removal from the platform
• Legal action for serious violations

We strive to be fair and consistent while protecting our community's safety and integrity.

Questions?

If you have questions about these guidelines or need help with a specific situation, contact us at hello@pickbridge.com. We're here to help you succeed on Bridge.

These guidelines work alongside our Terms of Use and Privacy Policy to create a better Bridge experience for everyone.